Vehicle as mentioned in the booking will be provided. Extra charges will be applicable if additional vehicle or upgraded vehicle is required due to travellers carrying extra or oversized luggage.
Vehicle is available for use only till 8 pm ( as per itinerary); for North East India, Vehicle is available only till 4 pm (as per itinerary). Vehicle being kept till late hours will be subject to night charges as applicable and payable directly on ground.
Ferry for Ross Island leaves at fixed timings and request you to ensure at WSC at the given time.
July - August is generally rainy season in Andamans and beaches may be closed if climatic conditions are not favorable .Water sports activities and excursions may be subject to weather conditions.
Due to limited ferries guest may have to wait until their ferries is allotted and we have no control over the wait time
In case ferry (Makruzz, Coastal Cruise and Green Ocean etc.) is not operational due to weather conditions, technical issues or other unavoidable reasons, We shall make the best possible alternate arrangements. However, We will not be liable for any refund claims arising from this and will not be held responsible for cancellation of ferry
Please carry change of clothes, towel, cap, sunglasses, sunscreen and wear comfort clothing for doing water sports
Andamans overall has poor network connectivity hence phones and internet may not work properly. BSNL works the best in almost all island in Andaman
Andamans overall has very limited ATM’s so we suggest to carry sufficient cash as the EDC Machines (Machines to swipe card) may not work due to poor network
Language and food culture is influenced by Bengal and Tamil Nadu
No pharmacies except in Port Blair (Suggest to carry general medicines )
Cars provided will not be at disposal. It will be at point to point service (customer need to adhere the time line mentioned by the local coordinator to avoid inconvenience)
Passengers will not be allowed to board the cab in case of wet cloths during tour. Eco-changing rooms (provided by the local authorities) are available at all beaches
Itineraries may change according to weather conditions and delays
It is mandatory for all guests to carry valid photo ID’s (Passport/Driving License/Voter ID Card). PAN Card is not accepted at many places as a valid photo ID
All hotels in Andaman have an early morning check out time (8 AM) and late checkout is provided at the discretion of the hotel management. Luggage can be kept in reception post check out
The days when you leave early morning for Sightseeing, you need to collect your packed breakfast from the hotel
While going to Cellular Jail ,please take a guide which is Rs:200 for you to understand the history of the place (Not compulsion)
Since it is a Coastal area it is advised to carry light clothes, sun glasses and sun screen
Cellular Jail is closed on Monday and on all Govt holidays. Ross Island is closed on Wednesday and Govt holidays
Museums at Port Blair are closed on Govt holidays. (Samudrika Marine is closed on Mondays and Anthropological Museum is closed on Thursday)
Glass bottom boat ride, snorkelling, water sports are at an extra cost at North Bay. (Approx Cost for Snorkelling is Rs 500/- PP for 20-25 mi ns & Glass Bottom Ride is 1500/- PP for 15 mins. Cost may change subject to availability)
Diving and Sea Walk can be done at an extra cost at North Bay. (Approx cost for Sea Walk is Rs 3500/- PP & Jet Ski is Rs 1000/- PP. Cost may change subject to availability)
In case of road blocks, the vehicle may need to take an alternate route to get you to your destination. This will be subject to additional charges as applicable and payable directly on ground.
You cannot go the Radhanagar beach after sunset, so please manage your time accordingly or instructed by the local tour coordinator
If Elephant beach is non-operational, Nemo Reef/ Kala Patthar will be arranged as an alternative or any other option as recommended by the local tour coordinator
Guests who have pre-booked Scuba or Sea walk shall be provided the activity in Havelock as per time slot availability.
It is advisable to seek your doctor’s advice before undertaking activities like Scuba or Sea walk, especially in case of any pre-existing medical issues.
At the time of check-in to your hotel, hotel may ask you to make an advance/security deposit (amount depends upon hotel policy). This amount is refunded at the time of check-out, minus the cost of any items taken from the mini-bar or other charges (like late check-out or any damages done to the accommodation).
Any ticket to attractions, museums, train, cable car, ferries, rides, safari, etc. are not included unless explicitly mentioned as an inclusion.
For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
We reserve the right to issue a full refund in case we believe that we are unable to fulfil the services for any technical reasons.
Terms and Conditions
Airline seats and hotel rooms are subject to availability at the time of confirmation.
Our Scope of Services
We are holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour. Therefore, please carefully note that:
You will need to adhere to the conditions, rules and regulations of each service provider. For instance, you will need to check the baggage rules of the airline, you will need to check the hotel rules to check what the mealtimes are, at which you should make yourself available. The company is not responsible / liable for the consequences if you breach such rules and regulations.
If you cause any injury or damage affecting the service provider, then you may be liable to the service provider and if the service provider recovers any monies from us for such injury or damages, we shall separately charge you for the same.
We cannot be held responsible / liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.
Hotel Cancellation Policy
Hotel cancellation will be as per the hotel cancellation policy. If the hotels are non-refundable, you will not get any refund for hotels in the event of cancellation.
Any transfers or activities included in the trip will be non-refundable if cancelled within 3 days of the travel start date, unless otherwise specified during the quotation stage in the "Points to Note" section. Some services handle different cancellation policies and they must be respected accordingly.
Entrance tickets of any kind are non-refundable from the moment of booking, unless specified otherwise
There will be also a service charge of 5% on total value in case of cancellation of Land and 5% on total value for any amendments.
Hotel room allocation will be subject to availability and will be on a first come first serve basis.
Any transfers or activities included in the trip will be non-refundable if cancelled within 3 days of the travel start date.
Payment Policies
You can pay using credit cards, debit cards, net banking, PayPal, NEFT, IMPS, RTGS or SWIFT.
We charge non-refundable financing fees for overdue amounts: 1. Financing charges: 1% per day of pending amount, compounding per day 2. Processing charges for financing: 5% per week of pending amount or INR 10,000 per week, whichever is lower; from 2nd week.
We reserve the right to cancel your trip without notice after due date. Any cancellation costs will be borne by you.
If the above-mentioned payment terms are not followed, we will not be held responsible for any change made in the package itinerary due to non-availability of flights, Hotels, Ferry etc.
There might be an increase in total package cost offered at the time of bookings in case the payments are not received by us as per the terms mentioned and the extra cost need to be borne by the guest.
We will never ask you to pay in a personal account. Please always pay using our website or in our company bank account.
Amendment of Booking by Guest
If you wish to amend or change your booking, you have to communicate your request to us in writing to hello@gauravtoursandtravels.com. Such requests for change or amendment will be accepted subject to availability. Please note that the amended or changed booking will be regarded as a new booking. In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the cancellation charges will be as per the airline and hotel policies.
