Walk in Ho Chi Minh’s footsteps and experience the French colonial influence of Hanoi and Ho Chi Minh City on private tours.
Explore Angkor Wat and the Roluos temples of Siem Reap in Cambodia.
Get an insider’s glimpse of Bangkok from the deck of a longtail boat.
Stay at a handpicked selection of premium accommodations.
Walk in Ho Chi Minh’s footsteps and experience the French colonial influence of Hanoi and Ho Chi Minh City on private tours.
Explore Angkor Wat and the Roluos temples of Siem Reap in Cambodia.
Get an insider’s glimpse of Bangkok from the deck of a longtail boat.
Stay at a handpicked selection of premium accommodations.
Important Notes
Vehicle provided is based on the number of people travelling. Extra charges will be applicable if additional vehicles (or vehicle with bigger capacity) are required due to travellers carrying extra or oversized luggage.
Additional charges for extra pickups/vehicle/motorway: The vehicle provided will depend on the number of travelers. Additional charges may apply for extra or oversized luggage requiring a larger or additional vehicle, as well as for pickups or drop-offs outside city limits (charges will apply for both private and shared transfers). A motorway stop of up to 30 minutes is available at an additional cost of 300 THB per stop. Requests must be made at least 24 hours prior to travel, and this charge is payable directly to the driver.
Private transfers do not imply that the vehicle is at disposal. The vehicle will only pick you up and drop you at the attraction at specified timings.
Seat-in-coach (SIC) transfers are shared services with other passengers. You may experience a waiting time of approximately 30–45 minutes depending on traffic conditions, hotel location, and other scheduled pickups.
For SIC transfers, the guide/driver will look for you in the lobby, concierge area or call the hotel room. If no answer is received from room, the guide/driver will leave after the waiting time and it will be considered a No Show. Also, the driver or guide will look for you in the hotel lobby or concierge area. If you are not available, the driver will leave after the designated waiting time, and it will be considered a No Show.
Pickup timings for shared (SIC) transfers are subject to change based on your hotel location and route planning. Any updates will be communicated via the support channel.
Pickup Rules along with the waiting time: Guests are requested to be present at the hotel lobby at least 5 minutes prior to the scheduled pickup time. The maximum waiting time for private transfers is 15 minutes, while for shared (SIC) transfers it is 5 minutes. Failure to report within the specified waiting period may be treated as a No Show.
Starting May 1st, 2025, all travelers entering Thailand must complete the Thailand Digital Arrival Card online before their arrival. Additionally, they must register within 3 days before arrival: https://tdac.immigration.go.th/arrival-card/#/home
Once the trip has commenced, schedules for drivers and sightseeing activities are fixed and cannot be modified. While we will try to accommodate any changes where possible, no refunds will be provided if changes or cancellations cannot be accommodated.
All change requests and communication will be handled exclusively via the support channel. Requests made directly to the driver will not be accepted.
Please note that drivers will not contact guests directly through mobile phone or room numbers due to potential language barriers. Guests are kindly asked to be punctual at the hotel lobby for pick-up to prevent any delays or the need for alternative transportation, which would be at their own expense.
For Visa on Arrival, you need to make sure you carry one passport size photograph (4 x 6 cm) in size.
Passport Validity has to be 6 months at the time of travel
Valid Air Ticket and Proof of accommodation
It is necessary to carry at least 10,000 THB per person or 20,000 THB per family. You may be asked to show this amount in cash/forex card during immigration or while getting visa on arrival. Amount in credit card or bank are not accepted.
Starting May 1st, 2025, all travelers entering Thailand must complete the Thailand Digital Arrival Card online before their arrival. Additionally, they must register within 3 days before arrival. https://tdac.immigration.go.th/arrival-card/#/home
Terms and Conditions
Airline seats and hotel rooms are subject to availability at the time of confirmation.
In case of unavailability in the listed hotels, arrangement for an alternate accommodation will be made in a hotel of similar standard.
There will be no refund for any unutilized services (meals, entrance fees, optional tours, hotels, transport and sightseeing etc) for any reason whatsoever.
Check-in and check-out times at hotels would be as per hotel policies. Early check-in or late check-out is subject to availability and may be chargeable by the hotel.
The price does not include expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
We reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
In case a flight gets cancelled, we will not be liable to provide any alternate flights within the same cost, any additional cost incurred for the same shall be borne by the traveler.
If your stay falls on special dates (like 24th December, 31st December, 14th February, etc.) when hotel organize gala dinner, then there may be mandatory Gala Dinner Charges additional that you need to pay at the hotel directly.
Country guidelines may change without notice, hence do check travel rules and your eligibility for travel on the regulatory website of the respective country/state, before booking your travel.
Hotel room allocation will be subject to availability and will be on a first come first serve basis.
Our Scope of Services
We act solely as holiday organizers. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour. Therefore, please carefully note that:
You are required to follow the terms, conditions, and rules of each service provider. This includes, for example, airline baggage policies and hotel meal timings. Any consequences arising from non-compliance will be at your own risk.
If you cause any injury or damage to a service provider, you may be held liable, and any amounts recovered from us in this regard will be charged to you accordingly.
Accordingly, we shall not be liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.
Hotel and Land Cancellation Policy
Hotel cancellation will be as per the hotel cancellation policy. If the hotels are non-refundable, you will not get any refund for hotels in the event of cancellation.
Any transfers or activities included in the trip will be non-refundable if cancelled within 3 days of the travel start date, unless otherwise specified during the quotation stage in the "Points to Note" section. Some services handle different cancellation policies and they must be respected accordingly.
Entrance tickets of any kind are non-refundable from the moment of booking, unless specified otherwise
There will be also a service charge of 5% on total value in case of cancellation of Land and 5% on total value for any amendments.
There will be no refund for unused nights or early check-out (In case of Medical condition it completely depends on hotel policy).
There will be no refund for any unutilized services (meals, entrance fees, optional tours, hotels, transport and sightseeing etc) for any reason whatsoever.
Any transfers or activities included in the trip will be non-refundable if cancelled within 3 days of the travel start date.
Payment Policies
You can pay using credit cards, debit cards, net banking, PayPal, NEFT, IMPS, RTGS or SWIFT.
We will never ask you to pay in a personal account. Please always pay using our website or in our company bank account.
Amendment of Booking by Guest
If you wish to amend or change your booking, you have to communicate your request to the expert in writing. Such requests for change or amendment will be accepted subject to availability. Please note that the amended or changed booking will be regarded as a new booking. In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the cancellation charges will be as per the airline and hotel policies.
